Business Best Practice and the Power of Business Information

Do nothing and you get to stay as you are.

Best practice is the goal of each individual business and will probably be described as looking after matters of ethics and integrity, good customer relations, supporting staff and maintaining good standards of service, accountability and fiscal compliance. Or the description might include positive management styles, high productivity and good economic strategies.

Most would agree that best practice is leadership, goal setting, teamwork, maintaining a culture of compliance, supervision, discipline, support, training, accountability and responsibility.

What if all of these were the focus of a new way of managing business information that provided everything that was needed to manage the business for success and peace of mind?

What if your most precious asset is your business information and what if the success of your business is affected by a lack of order and control over what happens on your business computer network? When you have no control over your business information you have no control over best practice and you might as well forget about it being in control of the business.

Best practice is available through an intelligent network that uses Business Information Organization (BIO) to create the kind of framework that allows for everyone in the business to have access to what they need to achieve the outcomes the business needs. You won’t have best outcomes unless you have best practice. You won’t have best practice if your business information is in a mess.

This is not about the way that your computers and peripherals communicate and it is not about any software. It is not about having the newest and the best equipment. It is not about hiring smart consultants and contractors to take over what should be the role of the business. It is about the power of content and the context of that content.

To explain this approach to best practice there is the example of a new office goods company. They had purchased a new warehouse and were planning to sell their goods online and in a large new showroom at the business end of town. They hired a new business management consultant with links to software companies who advised that they have two ways of managing their stock. Option 1 was to leave everything on pallets and use barcodes to locate the right pallet to get the stock to fill an order. Option 2 was to unload the pallets and store all of the same items together. Both options would be supported by software and equipment.

They chose Option 1 because they could unload the trucks faster and by having a pallet friendly storage system, get a more even distribution of bulk throughout the warehouse. It went well for a short while but they suddenly found that they had to hire more people to work in the warehouse running around to different stacks to fill a single order of multiple stock of the same item and when the computer that managed the warehouse was hit with a virus, everything stopped.

You would be highly unlikely to have chosen Option 1 but the point is that business browse around this site information is like stock and you may be unwittingly using that scatter option for your business information. The more information is scattered and the more the content is hidden, the less it is available for the business. If that business information includes policy, training, resources and business knowledge the business can be in dire straits or just not doing what it should be doing.

 

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